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“The squeaky wheel gets the grease.” This commonly used phrase means if you complain the loudest or the most frequently; you’re more likely to get the service you need.

Talking Drum takes the idea of the squeaky wheel and gives a frustrated person virtual drumsticks designed to resolve problems constructively. In fact when done correctly and within an environment dedicated to resolving complaints, being the squeaky wheel can become a way to make the world a better place.