Talking Drum Recommends “The Squeaky Wheel” February 6, 2011Posted by Talking Drum in Reading List.
There’s a right way and a wrong way to complain. Talking Drum is a platform created around the right way to do it. We recommend The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem, a book by Dr. Guy Winch.
Winch is an effective coach on how to complain the right way.